Frequently Asked Questions

Please check here before contacting us

What payment types can I use?

We offer Mastercard and Visa via secure payment facilities via the PayPal secure payments system.

Note: You do not need a PayPal acount to complete the transaction.

How long will it take to process my order?

Your order will be processed and despatched within 48 hours of your payment being received.

What if I'm not satisfied when my order arrives?

Funkykat will provide an exchange (or a refund) if you are not completely satisfied with any of our products.
Please read the full conditions of our Returns Policy.

What are the postage costs?

Our orders are sent by Australia Post and postage is $4.95 AUD per cooler bag.